Your Privacy, Our Priority: Safeguarding Your Personal Information at Multipiks
Your Privacy, Our Priority: Safeguarding Your Personal Information at Multipiks
PRIVACY POLICY
At Multipiks, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and share your information when you visit our website or use our services. By accessing our website or providing your personal information, you consent to the practices described in this policy.
Data Security: At Multipiks, we prioritize the security of your information. We employ industry-standard security measures, such as encryption, secure servers, firewalls, and regular security audits, to protect the confidentiality and integrity of the personal information we collect. Our employees are trained in data security best practices and have limited access to personal information on a need-to-know basis.
Data Sharing: At Multipiks, we understand the importance of privacy and confidentiality. We may share your personal information with trusted third parties, such as shipping partners, payment processors, and marketing platforms, solely for the purpose of fulfilling your orders, processing payments, and delivering a seamless shopping experience. These third parties are bound by strict confidentiality and data protection obligations.
Third-Party Links: Please note that our website may contain links to third-party websites or services. Once you navigate away from Multipiks, we are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit to understand how your personal information may be collected, used, and shared.
Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in our Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we securely dispose of it in accordance with our data retention practices.
Your Rights: As a valued customer, you have certain rights regarding your personal information. You have the right to access, correct, or delete your personal information, as well as the right to object to or restrict certain processing activities. We are committed to protecting your privacy and ensuring the security of your personal information. For more details on how we collect, use, and protect your data, please refer to our full Privacy Policy.
OVERVIEW
This section provides a brief overview of the types of information we collect, how we use it, whether we sell it, and the retention period for your information. More detailed information can be found in the following sections.
What personal information do we collect?
At Multipiks, we collect various categories of personal information to provide you with our services. This includes identifiers, geolocation data, financial information, demographic information, audio or visual information, internet or other electronic network activity information, and commercial information.
How do we use your information?
We use your information for several purposes, including facilitating purchases, offering services, sending promotional communications, improving our services and customer relations, and administering your account. We may also use your information for analytics, as well as for legal and fraud prevention purposes.
Do we sell or share your information?
While we do not sell consumer data for monetary compensation, there are instances where we may disclose your information in exchange for valuable consideration. Additionally, we may share your data for targeted advertising purposes, ensuring you receive relevant offers and promotions.
How long do we keep your information?
We retain your information for the period specified in our retention policy, unless a longer retention period is required by law. We take appropriate measures to safeguard your information during its retention and dispose of it securely when no longer needed.
CATEGORIES & TYPES OF INFORMATION WE COLLECT
We collect various categories and types of information from consumers to provide you with our products and services. In the last 12 months, we have collected the following information:
Identifiers: We collect first and last names, email addresses, mailing addresses, ZIP codes, and phone numbers to identify and communicate with our customers effectively.
Financial Information: We securely collect credit card, debit card, and bank account information to process your payments when you make purchases.
Demographic Information: To better understand our customers and tailor our offerings, we may collect information about your household and dwelling, gender, age range, income range, and other demographic details.
Commercial Information: We gather information about the products or services you have purchased or considered buying from us to improve our offerings and provide you with relevant recommendations.
SOURCES OF INFORMATION WE COLLECT
At Multipiks, we collect information from various sources to ensure a seamless shopping experience for our customers. The following are the sources from which we gather information:
You: We collect information directly from you when you provide us with identifiers such as contact and shipping information. This includes details like your name, email address, mailing address, and phone number. We also collect demographic information to better understand your preferences and tailor our offerings accordingly. Additionally, when you make purchases, we collect financial information, such as payment details, to process your transactions.
Third Parties and Service Providers: In some cases, we may obtain information from third parties and service providers. This includes identifiers like contact information and demographic data, which we may acquire from industry data consortiums and other trusted data aggregators. This information allows us to enhance our understanding of customer preferences and tailor our offerings to better meet your needs.
Passive/Technical Collection: We utilize passive/technical collection methods to gather certain information about your online activities. This includes internet or electronic activity information, such as your interactions with our website. We may use technologies like cookies and engage service providers, such as Google Analytics, to analyze website usage patterns and improve our services.
HOW WE USE YOUR INFORMATION
e value your privacy and are committed to using your information responsibly. Here are the ways we utilize the information we collect:
Facilitating Your Purchases: We use your identifying, financial, and commercial information to process your orders, connect them to your account, and ensure seamless delivery. This includes providing technical support, assistance, and communication regarding your purchases via phone, managed chat, chatbot, text, email, or other means.
Offering Services: We utilize your identifying and commercial information to provide additional services such as Gift Registry, Design Services, Trade Program, and customer support. For instance, when you opt for our Buy Online, we use your precise geolocation to bring your purchase directly to you.
Sending Promotional Communications: We use your identifying and commercial information to keep you informed about products, services, and promotions that we believe will interest you. This includes contacting you via email, or mailing catalogs.
Improving Our Services: We analyze your internet or electronic network activity information to gain insights into how our services are used. This allows us to enhance your online experience, improve our website, and optimize our advertising strategies. We also consider your feedback, survey responses, suggestions, and other forms of communication to provide you with a personalized shopping experience and enhance our overall offerings and customer relations.
Analytics: We analyze your identifying information, internet or electronic network activity, commercial information, demographic information, and geolocation data to gain insights into preferences, trends, and statistics. This analysis helps us tailor our offerings and improve our services to better meet your needs.
Legal Compliance and Fraud Prevention: We may use your information to fulfill our legal obligations, protect your rights, as well as our rights and the rights of others. Additionally, we employ measures to prevent fraud and abuse within our platform.
